Invoices Management Guide

Comprehensive guide for viewing, paying, and managing invoices for plan purchases and EnterEdge services.

1. Overview

The Invoices page displays all your invoices. Each invoice includes:

  • Invoice number
  • Creation date and due date
  • Total amount
  • Payment status
  • Invoice items

2. Invoice Statuses

Paid

Invoice has been fully paid and services are active.

Unpaid

Invoice has not been paid yet and is pending payment.

Pending

Payment is being processed. Wait for confirmation.

Draft

Invoice has not been finalized yet and can be edited.

3. Paying Invoices

To pay an invoice:

  1. Click on an Unpaid or Pending invoice
  2. Click the "Pay Now" or "Pay Invoice" button
  3. On the payment page, select a payment method
  4. Complete payment information
  5. Confirm the payment
Note
After successful payment, the invoice automatically changes to "Paid" status and your services are activated.

4. Downloading Invoices

To download an invoice as PDF:

  1. Click on the desired invoice
  2. Click the download button (Download icon)
  3. The invoice PDF file will be downloaded

5. Expiration Time

Each Unpaid invoice has an expiration time. This time is typically 20 minutes from invoice creation.

If the time expires, the invoice is voided and you need to create a new invoice.

Tip
Before expiration, make sure to complete the payment to avoid invoice cancellation.

6. Best Practices

  • Regular Review: Regularly review your invoices
  • Pay on Time: Pay invoices before expiration
  • Save Invoices: Download and save paid invoices